OLLSALE PH operates as a multi-vendor wholesale marketplace. Vendors are responsible for preparing and dispatching orders, while riders handle delivery. OLLSALE PH provides the system that coordinates orders, delivery assignments, and tracking updates.
OLLSALE PH does not directly stock or ship products unless otherwise stated.
Each vendor is responsible for processing orders within their declared handling time.
Standard processing: 1–3 business days
Bulk or wholesale orders may require additional preparation time
Processing time does not include weekends or holidays unless specified by the vendor
Customers will receive order status updates through the platform.
The delivery workflow typically follows this process:
Customer places order.
Vendor confirms and prepares items.
Rider is assigned or scheduled.
Rider picks up the items from the vendor.
Rider delivers to the customer.
Delivery status is updated in the system.
All delivery status changes are recorded in the platform for transparency and monitoring.
Delivery areas depend on:
Vendor location
Rider availability
Serviceable zones
Some vendors may offer:
Local delivery only
Regional shipping
Nationwide delivery (if partnered with logistics providers)
Customers should check delivery coverage before placing bulk orders.
Shipping fees may vary depending on:
Distance
Weight and size of the order
Quantity (bulk orders may increase cost)
Delivery urgency
Shipping costs are displayed before checkout whenever applicable.
Estimated delivery time depends on:
Vendor processing speed
Delivery distance
Order volume
External factors (weather, traffic, holidays)
Typical delivery timeframe:
Local: 1–3 business days after dispatch
Provincial: 3–7 business days
Bulk wholesale shipments may require longer transit times.
Delivery may be delayed due to:
Incomplete delivery address
Customer unavailable during delivery attempt
Severe weather conditions
Traffic disruptions
High order volume
Customers are encouraged to provide accurate contact and address details to avoid delays.
A delivery attempt may be marked as failed if:
Customer is unreachable
Address is incorrect
Customer refuses to accept the order
Re-delivery may incur additional fees depending on vendor policy.
If an order arrives damaged or incomplete:
Customer must report within 48 hours of delivery
Clear photos or video proof must be submitted
Vendor will review and coordinate resolution
Refer to the Refund & Return Policy for further guidance.
OLLsale PH provides system-based tracking updates including:
Order confirmation
Processing
Rider assignment
Out for delivery
Delivered
Since OLLSALE PH monitors user activities and system logs, delivery status updates are recorded for accountability and dispute resolution.
Customers must:
Provide complete and accurate delivery details
Be available during delivery window
Inspect items upon receipt
Failure to comply may affect eligibility for claims.
